Expert Salesforce Implementation Insights

Ziipline News

For our last VTO day of the year, we took on a special challenge called The 12 Days of Ziipmas.

VTO with a Christmas Twist

For our last VTO day of the year, we too...

21/12/2025

Ziipline News

We're excited to share that Jake Stevens, Co-Founder of Ziipline, has been named ‘One to Watch’ in the LDC Top 50 Most Ambitious Business Leaders for 2025.

Ziipline’s Jake Stevens named One to Watch in The LDC Top 50 Most Ambitious Business Leaders for 2025

We're excited to share that Jake Stevens...

09/10/2025

Insights

RAG in Salesforce often works flawlessly in demos but struggles in production, and this article explores how a structured, Salesforce-native testing approach using LLM-as-a-Judge metrics helps teams build reliable, high-trust GenAI systems.

An Approach to Testing RAG in Salesforce

RAG in Salesforce often works flawlessly...

03/09/2025

Insights

Why every successful Salesforce transformation starts (and ends) with people, not just platforms.

Change Isn’t the Problem. We Are

Why every successful Salesforce transfor...

15/08/2025

Industry Events

A look back at Salesforce World Tour and TDX London 2025, highlighting key moments, conversations and insights from two days of activity in London.

Agentforce Can Do What?! World Tour 2025 Recap

A look back at Salesforce World Tour and...

27/06/2025

Insights

A look at how silent customer churn hides the real issues and why creating a clearer complaints process helps organisations uncover what’s going wrong and address it before trust is lost.

Don’t Avoid Complaints. Invite Them

A look at how silent customer churn hide...

13/06/2025

Insights

Discover how AI is changing Salesforce testing and why teams using it are catching bugs sooner, moving faster and delivering far more reliable releases.

Smarter, Faster Salesforce Testing with AI

Discover how AI is changing Salesforce t...

22/05/2025

Insights

Toshna's first-hand experience of starting out as a graduate consultant at Ziipline, learning the ropes, finding support and building confidence in a new career.

From Grad to Consultant: My First Months at Ziipline

Toshna's first-hand experience of starti...

05/05/2025

Insights

A reflection on how shifting from pure Salesforce development to understanding the business context transformed a career and strengthened the ability to deliver meaningful solutions.