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Top Tips for Spring ‘26

It’s that time of year again! No sooner is Christmas out of the way than it’s time to get to grips with the Salesforce Spring release. Ziipline is running a Webinar as part of our Salesforce Release Series covering the key features on Feb 12th at 4pm GMT. You can sign up at: www.ziipline.com/spring-26-release-series, but to whet your appetite, here are some of our top things to look out for.

1. Setup with Agentforce (beta)

A beta feature wouldn’t normally take first place, but an AI agent to help Administrators tackle setup and configuration tasks has too much potential to ignore. Creating custom objects and fields from natural language descriptions will remove a lot of repetitive clicking, but the real productivity improvements will come from its investigative capabilities. Using Agentforce for tasks such as troubleshooting user access and making sense of the myriad permission sets and permission set groups assigned to a user will be a significant time-saver.

2. Increased File Size Limit

The maximum size of a Salesforce File is increased from 2Gb to 10Gb. Teams will no longer have to rely on external storage workarounds for high-resolution media or very large documents.

3. More Standard Components for Lighting Web Runtime Sites

While the Lightning Web Runtime is modern, performant and standards-based, teams coming from Aura sites found they had a lot more development work than they were expecting. This gap is steadily narrowing with each release.

4. Flow File Preview Component

Another File-related feature that allows users to view Files directly in a Screen Flow without downloading or opening in a separate window. From a user-experience perspective, this keeps users in context and makes the document itself part of the process, rather than forcing them to step out to review the content then step back in again.

5. Rule-based Milestone Pause

A small but mighty change. Rather than service reps having to manually stop an SLA timer when the next step requires customer action, Administrators can define rules to automatically stop the timer when conditions are met.   When conditions change, not only does the timer automatically restart, but the target date is also reevaluated to reflect any delay in customer response.

6. Marketing Cloud Next Conversion Analytics Dashboard

This new dashboard allows you to track the performance of Email and SMS campaigns inside Marketing Cloud Next, reducing dependency on external analytics tools. Filtering by which messages are most effective at initiating engagement (First Touch) or which are effective right before conversion (Last Touch) helps your marketing team refine their strategy based on actual behaviour rather than expectation.

7. Extract Picklist Values based on Record Type

A rather technical change for our final key feature, but one with a surprising impact. Connect in Apex now supports retrieval of the values for all picklist fields on a specific record type, including dependent picklists, in a single call. This will allow the retirement of many sub-optimal Apex workarounds, such as Metadata/User Interface API callouts, scraping values from a Visualforce page, or round-tripping wire adapter output from Lightning Web Components.

If these top tips have piqued your curiosity, make sure to join us on Feb 12th to find out more about them and many others.